Privacy Policy
Your privacy is important to us at GritAE. We respect your privacy regarding any information we may collect from you across our website.
We highly value and respect the privacy of the personal information we obtain from you by using our Site and/or Services (as such terms are defined in the Terms of Service) ("Personal Information") and we have created this privacy policy (the "Privacy Policy") to inform you about how we collect, use and share your Personal Information, and our privacy practices in general.
By accessing and using the Site and/or the Services, you agree to be bound by this Privacy Policy. If you do not agree to any of the provisions as set hereunder in this Privacy Policy, you have no right to use the Site or any of the Services. This Privacy Policy should be read together with the Terms of Service and together they constitute the entire agreement between you and us.
This Privacy Policy applies to any and all Personal Information we may collect online including without limitations through our Site, emails and/or by using any of our Services.
This Privacy Policy may be updated from time to time and therefore we ask you to check back periodically to read the most updated Privacy Policy. Your continued use of the Services and this Site shall be deemed to be your continued acceptance of the terms of this Privacy Policy, as amended.
What information do we collect?
During your use of the Site, we may collect certain Personal Information delivered by you to us either as part of your registration to the Site or in any other way. This Personal Information may be updated by you from time to time. As a result of your use of the Services, you may supply us with such Personal Information as your name, e-mail address, uploaded content and metadata such as the source of that content.
Information Provided by You
During your use of the Site, we may collect certain Personal Information delivered by you to us either as part of your registration to the Site or in any other way. This Personal Information may be updated by you from time to time. As a result of your use of the Services, you may supply us
with such Personal Information as your name, e-mail address, uploaded content and metadata such as the source of that content.
Automatic Information
When using our Site, we may also collect certain standard Personal Information that
your browser sends to every website you visit, such as your IP address, your browser information (including browser type, capabilities and language), your operating system, the date and time you accessed the website, and the website from which you linked to our Site. In addition, we may collect other information from you (such as location-based data) that have been stripped of Personal Information. We may group some or all this Personal Information into aggregate data in order to describe the use of the Services and our Site to our existing or potential business partners, sponsors, advertisers or other third parties, or in response to a government request.
We may also group demographic information that we collect from our users into aggregate data for the same purposes. We reserve the right to use and share any non-Personal Information with third parties for any lawful purpose. We may associate your Personal Information with non-Personal Information within our database and we treat all the associated information as Personal Information under this Privacy Policy. However, except as noted below, we do not share this associated Personal Information with third parties.
Use of information collected
Internal Use
We use Personal Information for internal purposes only, to improve our Site and to better
tailor the Site to meet your needs. In addition, we use the Personal Information collected to analyze Site usage and to deliver information to you about certain promotions, services or items that might interest you. We may use your e-mail address to contact you regarding Site notices from time to time.
Editing Information
You may review and edit any of your Personal Information by using your e-mail address
and password. If you cancel your account, your Personal Information shall be deleted from our database except for residual information within our databases, access logs, backup logs and other records, which may or may not contain personally identifiable information.
Resolving Problems
We may use your Personal Information and other data obtained from your current and
past activities, to resolve disputes and troubleshoot problems.
We will not sell, trade or rent your Personal Information to others unless you explicitly provide us with permission to do so.
Disclosure of personal information
At Your Request
We will not disclose, sell or transfer any of your Personal Information to any third parties, except if you request us to do so as part of the Services.
Legal Disclosures
In the event we are required to disclose Personal Information and other related information pursuant to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws, we will make such disclosure.
Sale of Business
In the event the ownership of all or a part of our business were to change, your Personal Information and other related information pertinent to the business' operations would likely be transferred to, or licensed for use by, the new owner.
To Protect the Services
We may disclose your Personal Information and other related information in the event we reasonably believe such disclosure is necessary to protect the Services, our rights or property, or the rights of any third party.
We use third-party service providers to perform certain services on our behalf. We may provide your Personal Information to these third-party service providers when the information is
necessary for them to perform their duties. These third-party service providers are contractually restricted from using Personal Information for any other purpose and required to comply with all applicable laws with respect to your Personal Information and other related information they receive.
Special Cases
We may disclose your Personal Information and other related information, in special cases
when we have reason to believe that disclosing such information is necessary to identify, contact or bring legal action against someone who may be violating this Privacy Policy or may be causing injury to or interference with (either intentionally or unintentionally), our rights or property, other users, or anyone else that could be harmed by such activities. You thus authorize us to disclose any information about you to law enforcement or other government officials if we, in our sole and absolute discretion, believe that such disclosure is necessary or appropriate.
Sharing of information
Our Privacy Policy only addresses the use and disclosure of Personal Information we collect from you. To the extent that you disclose information to other parties by using the Services, different rules may apply to the use or disclosure of the Personal Information, which you disclose to them. We do not control the privacy policies of third parties and users will be subject to the privacy customs and policies of such third parties.
Protection of information
Personal Information collected about you is protected in several ways. If you create a Gritae account, access by you to your Personal Information is available through a password and unique user ID selected by you. Your password is encrypted. We recommend that you do not divulge your password to anyone. In addition, your personal information resides on proprietary secured servers that only selected personnel and contracts have access to via password.
We use industry standard security measures to protect your Personal Information so that it is not made available to unauthorized parties. However, we cannot guarantee that the Personal Information submitted to, maintained on, or transmitted from our systems will be completely secure. If you have any questions regarding which measures and techniques we use, feel free to contact us at support@gritae.com.
Cookies
The Site uses various types of cookies which help us administer and operate it, as further described in our Cookies Policy.
Other websites, services and communities
Please be aware that when you are using the Services or our Site, you could be directed via hyperlinks or other means to third-party websites, services and online communities that are not affiliated with us. These websites, services and online communities may send their own cookies to visitors to collect data or solicit your Personal Information. The privacy policies of these websites, services and online communities may be very different from this Privacy Policy. We are not responsible for the privacy practices of these other websites, services and online communities and cannot guarantee the security of any of your Personal Information collected, used or shared there.
Policy regarding children
You must be 13 years old or older to use the Site and the Services; we do not knowingly collect information from children under the age of 13. If we become aware that we have collected Personal Information from a child under the age of 13 years old, we will use commercially reasonable efforts to delete such information from our database. If you are between 13 and 17 years old, you agree that you received your parent or legal guardian's consent to use and access the Site and the Services.
Zoom Integration Data Practices
Our commitment to privacy and data security extends to our integration with Zoom, a leading video conferencing platform. This section outlines our practices related to the access, collection, use, maintenance, and sharing of data obtained through our Zoom integration, as well as your rights as a data subject. These practices are specifically designed to ensure transparency and protect your privacy while using our application in conjunction with Zoom services.
Data Access and Collection
When you use our application's Zoom integration, we may access and collect certain types of data from your Zoom account. This includes but is not limited to meeting recordings and transcriptions necessary to enable specific workflows within our application. The collection of this data is crucial for enhancing your user experience and enabling productivity features specifically designed for sales representatives and account executives.
We do not collect data related to your race or ethnic origin, political opinions, religious beliefs, trade union membership, genetic or biometric data, health information, sexual activity or orientation, or criminal history.
Data Use and Maintenance
The data collected through our Zoom integration is used exclusively for the purposes of providing and improving the functionalities of our application. This includes facilitating workflow automation, improving user experience, and enabling efficient review and management of meeting content.
We maintain strict security measures to protect your data and ensure its confidentiality, integrity, and availability. Data is stored securely for as long as you remain an active user on our platform. We are committed to retaining your data only for as long as necessary to fulfill the purposes for which it was collected.
Data Sharing Practices
We do not disclose your data to third parties, except as disclosed in this policy. The only exception is sharing with OpenAI and alternate large learning model providers for the purpose of enhancing our application's features and functionalities. We do not sell your data or use it for advertising, marketing, surveillance, or any purpose other than those disclosed.
Your Data Subject Rights
You have the right to access the personal data we hold about you and to ask for your data to be corrected, updated, or deleted. If you wish to exercise these rights or have questions about our data practices in relation to our Zoom integration, please contact us at support@gritae.com.
This policy reflects our commitment to protecting your privacy and ensuring transparency about our data practices. By using our application's Zoom integration, you acknowledge and consent to the practices described in this section.
Questions
You may direct questions concerning this Privacy Policy by email to support@gritae.com by adding the word 'privacy' in the subject line.
Office Address
2093 Philadelphia Pike #5436
Claymont, Delaware 19703